Effective Date: 12 July 2025
At OneHope, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, www.onehope.website, and use our digital marketing coaching services, both online and offline.
By using our website and services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect two types of information:
- Personal Information: This includes information that you provide directly to us when you enroll in a course, contact us, or interact with our website. This may include:
- Name
- Email address
- Phone number
- Billing information (credit/debit card details)
- Address (if applicable)
- Non-Personal Information: This includes data that is automatically collected when you visit our website. This may include:
- IP address
- Browser type and version
- Device information
- Pages you visit on our website
- Date and time of your visit
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services: We use your personal information to process your course enrollment, communicate with you regarding your courses, and offer you personalized learning experiences.
- To process payments: We use billing information to process payments for our coaching services.
- To communicate with you: We may use your contact information to send you updates, newsletters, promotional offers, and important information related to your courses. You can opt out of marketing communications at any time.
- To improve our website: Non-personal information helps us enhance the user experience, troubleshoot issues, and analyze website traffic to improve functionality.
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information, including:
- Secure sockets layer (SSL) encryption for sensitive data transmission.
- Regular monitoring for vulnerabilities and data breaches.
- Restricting access to your personal information to authorized personnel only.
While we take reasonable steps to protect your information, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to doing our best to protect your data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers: We may share your information with trusted third-party vendors and service providers who help us operate our website and deliver our services (e.g., payment processors, email service providers). These providers are obligated to protect your data and only use it for the purposes outlined in this Privacy Policy.
- For legal purposes: We may disclose your information if required by law or to comply with legal processes such as a court order, subpoena, or government request.
- In case of business transfer: If OneHope undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified if this occurs, and the new entity will be bound by this Privacy Policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons) to improve the user experience on our website. Cookies are small text files that are stored on your device and help us track how you use our website.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You may request that we delete your personal information, subject to certain conditions.
- Opt-Out: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
To exercise these rights, please contact us at onehope919@gmail.com.
7. Third-Party Websites
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will take immediate steps to delete such data. If you believe that we have inadvertently collected information from a child, please contact us at onehope919@gmail.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we update this policy, we will post the new version on our website and update the “Effective Date” at the top of the page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:
- Email: onehope919@gmail.com
- Address: SCO 131 Sandhu Complex, Choti Baradari, Patiala, Punjab, India.